Terms & Conditions

Welcome to Trusted Transitions (the “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and services offered at or through www.capefeartrustedtransitions.com (the “Website”). By using the Website, you agree to these Terms. If you do not agree, please stop using the Website.

These Terms incorporate our Privacy Policy and any other policies referenced on the Website.

Eligibility and Conditions of Use
You agree that you:
a) Are at least 18 years of age;
b) Will comply with these Terms and all applicable laws;
c) Will not copy, distribute, or exploit any Website content except as expressly permitted;
d) Will provide accurate, current information when contacting us or booking services;
e) Will not use the Website for any commercial purpose other than engaging our services;
f) Are responsible for any content you submit to us; and
g) Agree we may remove any content you provide and/or limit access to the Website at our discretion.
Accounts (If Enabled)
Some features may require an account. You are responsible for maintaining the confidentiality of your login and for all activity under your account. Sharing your login is prohibited. If you believe your account has been compromised, contact us at hello@capefeartrustedtransitions.com.
Prohibited Conduct
You may not:
a) Use the Website for unlawful, fraudulent, or harmful activity;
b) Attempt to access non-public areas or circumvent security;
c) Scrape, harvest, or use automated data-collection tools without our written consent;
d) Reverse engineer or attempt to derive the Website’s source code;
e) Infringe intellectual property or privacy rights;
f) Upload or transmit spam, malware, or harmful code;
g) Use our services or Website to compete with us or to build a competing product or service;
h) Interfere with the Website’s operation or other users’ use.
User Content
“User Content” means any information, text, photos, videos, documents, or materials you provide to us or submit through the Website. You represent that you own or have rights to your User Content and that it does not violate any law or third-party rights. By submitting User Content, you grant us a nonexclusive, worldwide, royalty-free, transferable license to use, reproduce, display, and create derivative works from such User Content solely to operate, market, and provide our services. We may remove any User Content at our discretion.
Services, Scheduling, and Changes
a) Descriptions. We aim for accurate service descriptions, but descriptions may change, and minor errors may occur.
b) Quotes and Pricing. Quotes, fees, and prices may change without notice prior to booking confirmation. Taxes, third-party charges, and pass-through costs (e.g., disposal fees, movers, storage) may apply.
c) Third-Party Vendors. At your request or as necessary to fulfill services, we may recommend or coordinate third-party vendors (e.g., movers, cleaners, auction/estate sale companies). Those vendors are independent contractors; we are not responsible for their acts or omissions.
d) Cancellations/Rescheduling. If you need to cancel or reschedule, please notify us as early as possible. We may apply a cancellation or rescheduling fee if notice is not provided within the timeframe set out in your service agreement or confirmation.
e) Access and Safety. You agree to provide safe access to premises and to disclose hazards. We may decline or suspend services where safety is a concern.
Payments and Invoices
a) Due Dates. Payment terms are as stated in your service agreement or invoice (e.g., deposit due upon booking; balance due upon completion or as otherwise specified).
b) Methods. Accepted payment methods are listed on the invoice/checkout page and may be processed by third-party processors.
c) Late Payments. Late balances may incur administrative or late fees as permitted by law. You agree to reimburse reasonable costs of collection.
Third-Party Links and Services
The Website may link to third-party sites or services. We are not responsible for third-party content, products, services, or policies. Accessing them is at your own risk.
Intellectual Property
The Website (including text, graphics, logos, icons, images, audio, video, layouts, and software) is owned by us or our licensors and protected by intellectual property laws. Except as expressly permitted in writing, you may not use, copy, reproduce, modify, distribute, transmit, display, perform, or create derivative works from any part of the Website. All trademarks, service marks, and logos are the property of their respective owners.
Promotions and Offers
From time to time we may run promotions, discounts, or contests. Each may be subject to additional rules posted with the promotion. We may interpret, modify, or end promotions at our discretion.
Website Availability and Maintenance
We may suspend or limit the Website (or any feature) for maintenance, updates, or any reason, without liability to you.
Termination
We may suspend or terminate your access to the Website or services at any time for any reason, including violation of these Terms. Sections intended to survive termination (including disclaimers, limitations of liability, indemnity, and intellectual property) will continue to apply.
Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT AND SERVICES PROVIDED THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL TRUSTED TRANSITIONS, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE WEBSITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE 3 MONTHS PRECEDING THE EVENT.
Indemnification
You agree to defend, indemnify, and hold harmless Trusted Transitions and its owners, officers, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of the Website or services; (b) your violation of these Terms; (c) your User Content; or (d) your violation of any law or third-party rights.
Copyright/DMCA
If you believe content on the Website infringes your copyright, please send a notice to hello@capefeartrustedtransitions.com with the subject line “DMCA Notice,” and include: (i) your contact information; (ii) a description of the copyrighted work; (iii) the URL/location of the allegedly infringing material; (iv) a statement that you have a good-faith belief the use is not authorized; (v) a statement that the information is accurate and, under penalty of perjury, that you are authorized to act; and (vi) your physical or electronic signature.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of laws rules. Any dispute arising out of or relating to these Terms, the Website, or services will be brought exclusively in the state or federal courts located in New Hanover County, North Carolina. You consent to personal jurisdiction and venue in those courts. Each party will bear its own legal fees and costs unless otherwise required by law or a court order.
Changes to These Terms
We may update these Terms at any time by posting the revised version on the Website with an updated “Last Updated” date. Your continued use of the Website after changes become effective constitutes your acceptance of the revised Terms.
Severability; Headings; Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. Section headings are for convenience only. These Terms (together with the incorporated policies) are the entire agreement between you and us regarding the Website and services and supersede all prior or contemporaneous understandings.
Contact
Trusted Transitions
Email: hello@capefeartrustedtransitions.com
Website: www.capefeartrustedtransitions.com
Location: Wilmington, North Carolina, USA

WEBSITE DISCLAIMER
Last Updated: October 22, 2025

Informational Purposes Only
The content on the Website is for general informational and educational purposes and does not constitute legal, financial, tax, medical, or other professional advice. You should consult appropriate professionals regarding your individual situation. Your use of the Website and reliance on any information is at your own risk.

No Guarantees
Any examples, testimonials, or case studies on the Website reflect individual experiences and do not guarantee similar results. We may receive referral fees or affiliate compensation if you choose to engage third-party vendors we recommend, but we do not control, and are not responsible for, any third-party products or services.

Availability and Accuracy
We strive for accurate, up-to-date information, but we make no warranties that Website content is complete, current, or error-free. We may update or change content at any time without notice.

Limitation of Liability
To the fullest extent permitted by law, we disclaim liability for any loss or damages arising from your use of or reliance on the Website, third-party links, or services coordinated through third parties.